Delivery within Australia is made by Australian Post using standard post services and will be delivered within 2-10 working days.
You should be available to receive your package so please consider your nominated shipping address when placing your order.
Australia Post delivers between 9am and 5pm Monday to Friday.
Purchases made outside of normal business hours will be processed on the next business day.
If for any reason your items purchased are sold out, we will notify you by email as soon as possible and you will receive an immediate refund/exchange.
Delivery outside of Australiais made by Australia Post Air Express and will be delivered between 7-21days.
Customs can sometimes delay the delivery times.
We offer FREE SHIPPING on all orders.
Please note that you may be liable for import duties and/or customs excise on your order and you are responsible for payment of these when the order enters your country.
Purchases made outside of normal business hours will be processed on the next business day.
Contact details
Please ensure that all of your contact details are correct as we may need to contact you about your order.
Billing Address
Fill in your residential address.
Shipping Address
Fill in the address you would like the order shipped to.
RETURNS
Change of mind
We will gladly exchange or refund your money, for the initial order within 7 days of delivery. All return/exchange items must be in original condition, unused, with original tags in place and with proof of purchase.
You must notify us within 7 days of delivery of your intention to exchange/refund on info@bellebijouxaustralia.com. We will then email you a Returns form for you to complete and send back to us with your return/exchange. No returns or exchanges on Sale items.
Faulty goods
In the unlikely event that you receive an item that is faulty or damaged please contact us within 7 days of delivery. Email us at info@bellebijouxaustralia.com and we will organise a replacement for you. If a replacement is unavailable you may choose another suitable item.
If an item is faulty and there is no suitable replacement you may be refunded.
We will email you a Returns form for you to complete and send back to us with your faulty item. We will not be held liable if your item is lost in transit and suggest you use registered post.
Belle Bijoux Australia reserves the right to deem a product as faulty once inspected by a Belle Bijoux Australia representative.
SAMPLE PRODUCTS
Sample products may have slight variations, markings or different hardware. Some products have been used for marketing purposes. For more information, about any of these products, please email info@bellebijouxaustralia.comNo repairs or returns apply to sample products.
All Returns are to be posted with a completed returns form within 7 days from receiving your delivered item to:
Belle Bijoux Australia
On-line Returns
PO Box 88
South Fremantle
W.A. 6162
Please note: Returning items to Belle Bijoux Australia is at the cost of the customer. If an item is deemed to be faulty by Belle Bijoux Australia then the shipping will be refunded at the customers request.
Customer Service
Our contact hours are Monday to Friday 9am to 5pm (GMT +8) on info@bellebijouxaustralia.com
SHIPPING
We offer FREE SHIPPING on all orders.
Delivery within Australia is made by Australian Post using standard post services and will be delivered within 2-10 working days.
You should be available to receive your package so please consider your nominated shipping address when placing your order.
Australia Post delivers between 9am and 5pm Monday to Friday.
Purchases made outside of normal business hours will be processed on the next business day.
If for any reason your items purchased are sold out, we will notify you by email as soon as possible and you will receive an immediate refund/exchange.
Delivery outside of Australia is made by Australia Post Air Express and will be delivered between 7-21days.
Customs can sometimes delay the delivery times.
We offer FREE SHIPPING on all orders.
Please note that you may be liable for import duties and/or customs excise on your order and you are responsible for payment of these when the order enters your country.
Purchases made outside of normal business hours will be processed on the next business day.
Contact details
Please ensure that all of your contact details are correct as we may need to contact you about your order.
Billing Address
Fill in your residential address.
Shipping Address
Fill in the address you would like the order shipped to.
RETURNS
Change of mind
We will gladly exchange or refund your money, for the initial order within 7 days of delivery. All return/exchange items must be in original condition, unused, with original tags in place and with proof of purchase.
You must notify us within 7 days of delivery of your intention to exchange/refund on info@bellebijouxaustralia.com. We will then email you a Returns form for you to complete and send back to us with your return/exchange. No returns or exchanges on Sale items.
Faulty goods
In the unlikely event that you receive an item that is faulty or damaged please contact us within 7 days of delivery. Email us at info@bellebijouxaustralia.com and we will organise a replacement for you. If a replacement is unavailable you may choose another suitable item.
If an item is faulty and there is no suitable replacement you may be refunded.
We will email you a Returns form for you to complete and send back to us with your faulty item. We will not be held liable if your item is lost in transit and suggest you use registered post.
Belle Bijoux Australia reserves the right to deem a product as faulty once inspected by a Belle Bijoux Australia representative.
SAMPLE PRODUCTS
Sample products may have slight variations, markings or different hardware. Some products have been used for marketing purposes. For more information, about any of these products, please email info@bellebijouxaustralia.com No repairs or returns apply to sample products.
All Returns are to be posted with a completed returns form within 7 days from receiving your delivered item to:
Belle Bijoux Australia
On-line Returns
PO Box 88
South Fremantle
W.A. 6162
Please note: Returning items to Belle Bijoux Australia is at the cost of the customer. If an item is deemed to be faulty by Belle Bijoux Australia then the shipping will be refunded at the customers request.
SIZING